Section 1: Service Satisfaction
How we will use this information:
We will use the information you have given for the purpose of reviewing our service. All responses are anonymous and will only be used for reporting to our commissioners, publicity in highlighting of service for service improvements and development. We do not pass personal data that could identify outside of Healthwatch Coventry without your specific consent.
1. How satisfied were you overall with the Healthwatch Coventry Service ?
2. How well did the information from Healthwatch Coventry meet your specific needs regarding health and social care services in the area.
This question requires an answer
3. What was the one thing you liked most about the support or guidance provided by Healthwatch Coventry? *
4. Were there any gaps in the information you received from Healthwatch Coventry, and how could it be improved to better serve you?
5. How likely are you to recommend Healthwatch Coventry to others based on the quality, clarity and usefulness of the information and services provided.
This question requires an answer
6. What area of Coventry do you live in? (post code can also be supplied) *
7. Is there any aspects of our service would you like to compliment or highlight as especially good?
8. Do you have any additional comments, ideas, or suggestions for improving our service?
9. How did you first hear about Healthwatch Coventry?
We are always looking for ways to improve our services. Your feedback is important to us and will be used to make your experience even better. Please take a few minutes to answer the following questions. Your responses will be kept confidential and will only be used for research purposes.